Privacy Policy
Last Updated: 27 Septembre 2025
This Privacy Policy describes how FHC Groupe Sarl (referred to as "we," "our," or "us") collects, uses, and protects the personal information you provide to us when you use our e-learning platform accessible via https://fhcschoolbenin.com.
1. Information We Collect
We may collect and process the following data about you:
1.1. Information You Provide to Us
- Registration Information: When you create an account, we collect your name, surname, email address, and password.
- Profile Information: You may choose to add supplementary information to your profile, such as a photo or a biography.
- Payment Information: When you purchase a course, we collect information necessary to process the transaction (credit card number, billing information), which is managed by our secure payment providers.
1.2. Information We Collect Automatically
- Connection Data: We record information about the device you use to access our platform, such as your IP address, operating system, and browser type.
- Usage Data: We collect information about your activity on the platform, including the courses you follow, your progress, the quizzes you complete, and the time you spend on each lesson.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To create and manage your account, grant you access to courses, and track your progress.
- To Improve Our Platform: To understand how our users interact with our services in order to enhance the user experience and develop new features.
- Communication: To send you important information concerning your account, our services, or marketing offers (if you have consented).
- Security: To protect our platform against fraud and abuse.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Our Service Providers: Such as payment processors, hosting providers, and data analytics services, who help us provide our services.
- Legal Authorities: If required by law or to protect our rights, property, or safety.
4. Your Data Rights
In accordance with applicable regulations, you have the following rights regarding your personal data:
- Right of Access: You can request a copy of the information we hold about you.
- Right to Rectification: You can request the correction of any inaccurate information.
- Right to Erasure: You can request the deletion of your account and personal data.
- Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at the following address: contact@fhcschoolbenin.com.
5. Cookies
Our platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze traffic. For more information, please consult our Cookie Policy.
6. Data Security
We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page and, where appropriate, you will be notified by email.
8. Contact Us
For any questions concerning this Privacy Policy, please contact us at the following address: contact@fhcschool.com.